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  1. Digital Workplace
  2. Knowledge Base
  3. FAQs

FAQs

Find quick answers to common questions about Oak and how it works

  • How do I create a holiday plan?
  • How do I stop users from editing the details on their profile?
  • Can I stop people from following me?
  • Why can't I see the configure menu?
  • Why does my iframe content not display?
  • How long does it take for a new untracked OU to appear in Active Directory?
  • Can I switch off the navigation menu?
  • What are System User Groups?
  • How do I connect my Microsoft Exchange Calendar to show in Oak?
  • What are the default absence types?
  • What happens when an expense claim is rejected?
  • Can we default the people directory to show all users?
  • What is the maximum file size I can upload?
  • Does the Navigation menu only show what people have permission to see?
  • Why have I received an email telling me my password has been changed?
  • What does each user status mean?
  • How do I whitelist content in Aria Search?
  • What's the benefit of tagging my content with keywords?
  • Which internet browsers are supported?
  • Where does content go once it leaves the Latest News and Content Applet?
  • Can I recover content after it has been deleted from the Bin?
  • How do I allow everyone to view the content in an area?
  • Who can create and manage Notices?
  • What is the system administrator account used for?
  • Why does my video not play in the editor?
  • Can people belong to more than one area?
  • Can we restrict absence types that can be added by users?
  • What are the benefits of using Entra ID? (formerly Active Directory)
  • How do I embed a video?
  • If I follow somebody and they publish a blog post, will I be notified?
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Tel: +44 (0) 3333 443 597 | Email: support@oak.com