FAQs
Find quick answers to common questions about Oak and how it works
- What is the recommended image size for the top banner in a Hub?
- What are the supported operating systems for mobile devices?
- What are the roles available for managing absences?
- Can I promote a News Article to the top of an applet on a homepage?
- Can I access Oak from outside of the network with my Active Directory account?
- Does every area need a homepage?
- Will I receive notifications when someone who I follow shares content?
- Can I use animated graphics in the Custom Content Applet?
- How do I unlock a user account?
- How do I create a test area?
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- Where can I see a list of all the blogs I've contributed to?
- How do I turn off applications?
- Why can't I see the option to create a Notice?
- Can I add an expiry date to my content and media so that it no longer appears after a certain amount of time?
- Can I preview my news story before publishing it?
- How can I be notified when content is updated?
- Why can't I see Site Settings?
- Who can report comments made against content?
- Why are my news article banners blurry?
- Will I receive notifications from Hubs that I'm a member of?
- Why are my Entra ID (formerly Active Directory) users not appearing in Oak?
- How can I display my events on a homepage?
- If I change the default user cover photo in site settings, will it change everyone's banner on their profile?
- How frequently does Entra ID (formerly Active Directory) information synchronise?
- Is there a session timeout when editing homepages?
- What are the benefits of creating a scheduled homepage?
- Can SharePoint items be viewed in Oak?
- Where is the Media Library?
- How do I add media to the media library?