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  1. Digital Workplace
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  3. FAQs

FAQs

Find quick answers to common questions about Oak and how it works

  • The creator of our community blog no longer works here, how do I change who manages that blog?
  • Can I remove a login identity once configured?
  • Will users be logged out if I stop the Entra ID (formerly Active Directory) synchronisation?
  • How can I filter out employee recognition posts from my personal timeline?
  • Can I see when a user last logged in on their mobile device?
  • What is SAML?
  • What's the difference between User History and Audit History on a user profile?
  • Can I submit an expense claim on the behalf of someone else?
  • Can I stop people from being able to publish Notices in certain areas?
  • If a user is in the audience of two scheduled homepages, which one will they see?
  • What is the difference between a mandatory absence and restricted absence?
  • How do I restrict access to an IP range?
  • How do I add stock media into the media picker?
  • Do old notices display for new starters?
  • Why can’t I see an option to edit an area homepage?
  • Can I customise the emails that are sent out to people?
  • Can I export the Organisation Chart?
  • Can I embed social media feeds?
  • What is the purpose in having members of an area?
  • How do I run a report on absence entitlement?
  • How do I create a new absence type?
  • Why might I want to use a region as a type of area?
  • What are the differences between Simplified Permissions and Advanced Permissions?
  • Does the Bin have a storage limit?
  • I’ve turned on Google Analytics and it's asking me for a tracking code, where do I find that?
  • Can I customise the email address that emails are sent from?
  • How do I find archived Messenger chats?
  • Where do messages attached to Notices appear?
  • What's the difference between membership and security roles for an area?
  • What happens when content expires?
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Tel: +44 (0) 3333 443 597 | Email: support@oak.com