FAQs
Find quick answers to common questions about Oak and how it works
- How do I delete an area?
- Do I have to install OIS on our primary server?
- Will I receive notifications on my mobile device? Also, will these notifications display when I'm not using the app?
- What are Moments?
- If you select a field and import data from Active Directory to Oak and then deselect that field, will the original data be lost?
- Who receives a notification when content needs reviewing?
- How do I create a new user group?
- How do I change someone's holiday plan?
- What permissions are granted when I create a new area?
- What is an anchor?
- How can I provide user access to the 'What's New' page?
- How can I favourite content and save it for later?
- Will new areas automatically appear in the navigation menu?
- What is the required criteria for a user password?
- How do I add a link to the navigation menu?
- Can Oak update information held in Entra ID? (Formerly Active Directory)
- How do I add a mandatory absence to a holiday plan?
- How do I access reports on Oak?
- How do I create a secret area for select people?
- How do I create a link to the Organisation Chart?
- What size and file format should I use for a site icon (favicon)?
- Where can I find notifications?
- Can I automatically link to a user's own office or department?
- Will people who have signed up to an event be notified if any changes are made to the event?
- Who can I send a Notice to?
- What is Aria?
- How can I remove employee recognition posts from an area timeline?
- How do I change a users username or password?
- What are the recommended image sizes for the Content Applet Carousel?
- How long does it take an email to send from Oak?