FAQs
Find quick answers to common questions about Oak and how it works
- Can I create multiple hoilday plans?
- How can I make someone an inactive user?
- Can I change the person assigned to carry out a step in a process?
- Can I move areas of the intranet to other areas?
- Can I choose the starting page for users when they log in?
- Will my Entra ID (formerly Active Directory) user groups synchronise with Oak?
- As an administrator, can I see how many devices have been paired across the organisation?
- I've accidently deleted a homepage, can it be restored?
- What's the benefit of tagging my content with keywords?
- Where can I watch the Power Hours?
- How do I log out of my account on desktop?
- How do I log out of the mobile app?
- How do I edit the banner on the Events page?
- What's an applet?
- Can the Oak mobile app be tailored to my organisation?
- How do I edit my Tools?
- I accidentally closed my content draft - where can I find it?
- How do I enable the Profanity Filter?
- How do I see how many devices are paired with the Mobile App?
- How do I change a homepage template?
- What are the different types of Areas?
- Can Extranet users have a different view of the intranet?
- What are the recommended dimensions for the Employee Recognition landing image?
- What happens when a chat in Messenger is muted?
- If I delete a chat in Messenger, will it be deleted for the recipient?
- Are notifications sent from the Anniversary Applet?
- Can I change a template after publishing content?
- What's the difference between Total views and Unique views in the Site Analytics?
- What triggers the Oak email templates?
- How do I customise the mobile bottom bar?