FAQs
Find quick answers to common questions about Oak and how it works
- How many different locations can I choose to publish content to?
- How can I see which users have never logged in?
- Can I integrate Google Calendar and Drive with Oak?
- Is everyone able to view and use reactions?
- How do I turn on Messenger?
- Will a user receive a notification when a Service Desk ticket is updated?
- How long does deleted content stay in the Bin?
- How can I generate auto-subtitles and add translations in different languages?
- What is the difference between a community and personal blog?
- Will instant messenger notifications come through on my paired device?
- How do I manage my users with a spreadsheet?
- Can I add new sections and fields to a users profile?
- Why can't I add events to an area calendar on a homepage?
- Do all of my areas need homepages?
- What permission do I need to be able to replace and edit content?
- Who can contribute to the timeline on a homepage?
- Can I rename an area in Oak if it's synchronised from Entra ID? (Formerly Active Directory)
- How do I bypass the Oak login page?
- How do Session Timeouts work?
- What is the Exchange Calendar Integration?
- When tickets are raised via email, how does the Service Desk identify the user logging the tickets?
- How can I add or customise a quote that appears within the Quotes applet?
- What information can I synchronise from Entra ID? (Formerly Active Directory)
- How do I know a search result is from SharePoint?
- Can I save a draft expense claim and complete it later?
- What happens when a user is made inactive?
- Can I turn notifications off?
- What reporting options do I have in regards to content?
- Do permissions carry over to child areas?
- How do I replace the intranet logo?