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  1. Digital Workplace
  2. Knowledge Base
  3. FAQs

FAQs

Find quick answers to common questions about Oak and how it works

  • Can I link to content from SharePoint in Oak?
  • How do I export a list of all users?
  • Can timeline posts be edited?
  • What happens when I make changes to user groups and import my changes via a spreadsheet?
  • How do I add a new user?
  • Can I get a report on who has seen my content?
  • What is Entra ID? (formerly Active Directory)
  • How do I link to an anchor?
  • Can external web content be embedded within the intranet?
  • Can we import profile pictures using Entra ID? (Formerly Active Directory)
  • How can I view an employee’s absences over the year?
  • Can I unpair a specific users mobile device?
  • What is an area?
  • What user information can I control via Entra ID? (Formerly Active Directory)
  • Can employees be directed to a specific homepage after login?
  • Can I secure a document rather than an area?
  • How do I switch on Aria Search?
  • Where can I see all of our Blogs?
  • How do I stop people from changing their profile picture?
  • What size and file format should I use for a site logo?
  • Who can access the areas that I create?
  • Which absence roles receive emails, tasks and notifications?
  • If I reset a notice will the audience be sent it again?
  • Can I switch off GIFs and Emojis?
  • I saved my news story, where can I find it?
  • Can you move tickets from one Service Desk to another?
  • Can I set review dates on my content?
  • How do I see what groups a user is a member of?
  • Can I replay a site tour?
  • How can I make a small image fit a content banner without it being cropped?
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Tel: +44 (0) 3333 443 597 | Email: support@oak.com