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  1. Digital Workplace
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  3. FAQs

FAQs

Find quick answers to common questions about Oak and how it works

  • How do I set someone up as an Extranet user?
  • How do I pair my desktop account with the mobile app?
  • What actions trigger tasks, notifications and emails?
  • How do I export the submissions from a Process?
  • What is the suitable image size for the login page?
  • How does Content Approval work?
  • How do I re-issue a Notice if someone has declined it?
  • Can I remove the large banner image at the top of Smart Layout?
  • What is Smart Delivery?
  • Can I create another company in my structure, as we have more than one business?
  • How do I set people up as moderators of blogs and timeline posts?
  • What devices are supported for Oak Screens?
  • How do I copy a homepage to another area?
  • Can I see a list of all content in an area?
  • Can I control the types of content that people can create?
  • How do I manage security settings for an area?
  • What is a notice and what are the benefits of using them?
  • What content types can be moved to the Bin?
  • Can I stop people from blogging?
  • Can I recover a deleted person from Oak?
  • What are the field limitations for mapped fields in AD?
  • What is the Expenses application?
  • What happens to expired notices?
  • How do I change my start page when logging in to the intranet?
  • Can you see author information from SharePoint content?
  • How can I add Gamification to my site?
  • Is there a failsafe to prevent an area from being left without anyone who can manage its security roles?
  • Why are my new article banners blurry?
  • Can I search for an Area?
  • Is there somewhere that I can see all emails that have been sent from the intranet?
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Tel: +44 (0) 3333 443 597 | Email: support@oak.com