How to manually change a user's office or department

If you manage your user data by hand, you can update a user's office or department directly on their profile.

This guide will walk you through changing a user's office or department manually.

This guide covers:

• Changing a user's office or department

Before you start:

• Check how your user data is managed. Only use this guide if you manage user data manually. If you make manual changes and an Entra ID (Active Directory) sync or spreadsheet import runs, your changes will be lost.
  • Entra ID (Active Directory): update the user's department in Entra ID instead. It will update in Oak at the next sync.
  • Spreadsheet import: update your spreadsheet, then re-import it or wait for the automatic sync if you've enabled it.
• You need the User and Group Manager permission.

Changing a user's office or department

1. Go to the Actions button > Configure > Manage Users.
2. Select Name to open the search, then start typing the user's name.
3. Select the user's name to open their account overview, then select Profile.
4. Scroll to the Employment section and select Choose office or Choose department.
5. The object picker shows the offices in your intranet. Search for the user's new office/department, select it and select Confirm.

6. Scroll to the end of the profile and select OK to save your changes.

   

Note: if your office groups are used to grant security permissions, moving the user to a new office gives them that office's permissions.