Marking comments as Expert can help employees identify which comments are coming from a trusted source. This includes any comments made in the Timeline, News or Q&A.
Before you start: Assigning Permissions
You will need to be assigned the Social Moderator permission from the top-level.
You can find this by going to the main homepage > selecting the Page Options (three dots in the top-right) and then permissions. If your intranet has Simplified Permissions enabled, skip to Advanced to manually assign a user group. Click into System Tools to find the Social Moderator role.
Marking a comment as Expert
Where the comment has been made, you'll see an additional option 'Make Expert'. This will also be visible below any replies.
Click the Expert button to highlight the comment to everyone. You'll then see the option to Remove Expert.